Everything
- Up the assesmentDon't make implementation the sole focus of system development.
- Mission, Vision, ValuesThe CSFWP mission, vision and values as of now.
- The support retainer is a bad deal for everyone in itBalancing continuity in a business relationship and not ending up paying to continually suck is a hard balance to get right.
- How a company is best represented on it's websiteThis website doesn't have a bunch of pages detailing exactly how it operates. Neither does it have just vague statements that don't mean anything. Instead, it has a collection of concepts and case studies to illustrate perspective and workstyle.